Goods Scene Troubleshooting
iRobot Charging Error 19 – Charging timed out
Charging Error 19 means the robot is on the dock but charging has taken too long and timed out, commonly because of a charging-contact, battery-installation, power or hardware issue.
Issue meaning
What this issue means
Charging Error 19 means the robot is on the dock but charging has taken too long and timed out, commonly because of a charging-contact, battery-installation, power or hardware issue.
Start here
First checks
Clean the charging contacts on the robot and dock. Confirm power to the Home Base or Clean Base. Remove and reinstall the battery; if needed, leave it out for at least 30 minutes before reinstalling and retrying.
Inspection
Area to inspect
Charging contacts, dock power, battery seating and battery connection.
Goods Scene guidance
What to do next
Start with contact maintenance and dock power, then reset and reseat the battery before diagnosing the dock, battery or charging hardware.
Practical guidance is kept separate from manufacturer wording.