Goods Scene Troubleshooting

iRobot Charging Error 117 – Battery authenticity warning

Charging Error 117 means the battery may not be recognized as an authentic iRobot battery.

Charging Error 117iRobot Verified for Applicable Roomba and Braava models using 100-series charging codesBattery & PowerRobot Vacuums & Docks

Issue meaning

What this issue means

Charging Error 117 means the battery may not be recognized as an authentic iRobot battery.

Start here

First checks

Confirm that an authentic iRobot battery is installed, then remove and reinstall the battery before retrying.

Inspection

Area to inspect

Battery identity, compatibility, seating and contacts.

Goods Scene guidance

What to do next

If an authentic compatible battery is installed but the warning remains, contact iRobot rather than bypassing the authenticity check.

Practical guidance is kept separate from manufacturer wording.