Goods Scene Troubleshooting
iRobot Roomba Charging Error 11 – Battery hardware fault
iRobot identifies Charging Error 11 as a battery hardware fault.
Issue meaning
What this issue means
iRobot identifies Charging Error 11 as a battery hardware fault.
Start here
First checks
Remove the battery from the robot for at least 15 minutes, reinstall it and try a mission again. If the error remains, reboot the robot and confirm that the latest software is installed. If the error still persists, contact iRobot support.
Inspection
Area to inspect
Battery installation and robot reboot or software state.
Goods Scene guidance
What to do next
Because iRobot identifies this as a battery hardware fault, a persistent Error 11 after the official reset steps points to battery or service diagnosis rather than dock cleaning alone.
Practical guidance is kept separate from manufacturer wording.