Goods Scene Troubleshooting

iRobot Charging Error 104 – No charging current detected

Charging Error 104 means no electrical current is being detected between the dock and the robot.

Charging Error 104iRobot Verified for Applicable Roomba and Braava models using 100-series charging codesCharging & PowerRobot Vacuums & Docks

Issue meaning

What this issue means

Charging Error 104 means no electrical current is being detected between the dock and the robot.

Start here

First checks

Clean the charging contacts on both the robot and dock and seat the robot correctly on the dock before retrying.

Inspection

Area to inspect

Robot and dock charging contacts, contact alignment and dock connection.

Goods Scene guidance

What to do next

If clean contacts and correct seating do not restore current, investigate the dock power path and robot charging input before replacing the battery.

Practical guidance is kept separate from manufacturer wording.