Goods Scene Troubleshooting

iRobot Roomba Charging Error 1 – Battery not detected

Charging Error 1 means the robot cannot sense that a battery is installed, so charging cannot begin.

Charging Error 1iRobot Verified for Roomba and Braava modelsBattery & PowerRobot Vacuums & Docks

Issue meaning

What this issue means

Charging Error 1 means the robot cannot sense that a battery is installed, so charging cannot begin.

Start here

First checks

Remove and reinstall the battery, making sure it is seated correctly. Confirm that an authentic iRobot lithium-ion battery is installed. If the error persists, contact iRobot Customer Care.

Inspection

Area to inspect

Battery seating, battery contacts and battery identity.

Goods Scene guidance

What to do next

Start with battery detection and seating rather than the dock. Do not open or rebuild a lithium-ion battery pack.

Practical guidance is kept separate from manufacturer wording.