Goods Scene Troubleshooting
iRobot AutoWash Dock Error 457 — refill communication problem
The dock and robot are not communicating correctly during the refill process.
Issue meaning
What this issue means
The dock and robot are not communicating correctly during the refill process.
Start here
First checks
Seat the robot correctly on the dock, clean contact/communication areas, confirm stable dock power, reboot the robot and power-cycle the dock.
Inspection
Area to inspect
Dock-to-robot communication, docking alignment and refill interface.
Goods Scene guidance
What to do next
If alignment and contacts are good but Error 457 persists, inspect refill communication electronics or the dock/robot interface.
Practical guidance is kept separate from manufacturer wording.