Goods Scene Troubleshooting
iRobot Roomba 800 Series – Extractors cannot turn — Error 2
On Roomba 800 Series, Error 2 indicates that the debris extractors cannot turn.
Issue meaning
What this issue means
On Roomba 800 Series, Error 2 indicates that the debris extractors cannot turn.
Start here
First checks
Open the extractor frame and remove hair, fibers and debris from the extractors and their end caps. Reinstall the extractors correctly and retry.
Inspection
Area to inspect
Dual extractors, extractor end caps and cleaning-head frame.
Goods Scene guidance
What to do next
Clear mechanical obstruction before diagnosing the cleaning-head module or extractor drive motor.
Practical guidance is kept separate from manufacturer wording.