Goods Scene Troubleshooting
Ecovacs DEEBOT X11 OmniCyclone – Roller mop will not expand toward the edge
The TruEdge roller mop does not extend outward during edge mopping.
Issue meaning
What this issue means
The TruEdge roller mop does not extend outward during edge mopping.
Start here
First checks
Enable TruEdge Adaptive Edge Mopping, confirm the cleaning mode is Vacuum and Mop, and remove debris that may jam the roller.
Inspection
Area to inspect
TruEdge settings, cleaning mode and roller extension mechanism.
Goods Scene guidance
What to do next
If settings are correct and the roller is clear but does not extend, inspect the extension actuator or drive mechanism.
Practical guidance is kept separate from manufacturer wording.