Goods Scene Troubleshooting
Ecovacs DEEBOT X11 OmniCyclone – Drip tray not installed alert
The robot cannot confirm that its removable drip/water tray is installed.
Issue meaning
What this issue means
The robot cannot confirm that its removable drip/water tray is installed.
Start here
First checks
Power off the robot, remove the dirty-water box before turning it over, remove and inspect the tray, confirm its magnet is present, reinstall until it clicks, then restart.
Inspection
Area to inspect
Drip tray, tray magnet, latch and tray-detection area.
Goods Scene guidance
What to do next
A missing tray magnet is a direct reason for the alert; if the magnet is present and seating is correct, inspect detection sensing.
Practical guidance is kept separate from manufacturer wording.