Goods Scene Troubleshooting
Ecovacs DEEBOT X11 OmniCyclone – Dirty water box abnormal alert
The robot detects an abnormal condition in the onboard dirty-water box or drainage mechanism.
Issue meaning
What this issue means
The robot detects an abnormal condition in the onboard dirty-water box or drainage mechanism.
Start here
First checks
Remove and empty the dirty-water box, clean its filter and secure the lid, clear the drain port, then press/release the charging contacts as instructed to confirm the drain rod moves smoothly.
Inspection
Area to inspect
Robot dirty-water box, filter, drain port and drain rod.
Goods Scene guidance
What to do next
If the box and drain port are clear but the alert remains, inspect the drain rod/actuator and its sensing.
Practical guidance is kept separate from manufacturer wording.