Goods Scene Troubleshooting
Ecovacs DEEBOT X11 OmniCyclone – Bumper stuck alert
The robot detects that its front bumper is stuck or not springing back normally.
Issue meaning
What this issue means
The robot detects that its front bumper is stuck or not springing back normally.
Start here
First checks
Remove the bumper protector strip if present, gently tap the left, center and right bumper sections to confirm rebound, then restart the robot.
Inspection
Area to inspect
Front bumper travel, bumper gaps and bumper sensors.
Goods Scene guidance
What to do next
If the bumper moves freely but the alert persists, inspect the bumper-sensing mechanism or internal connection.
Practical guidance is kept separate from manufacturer wording.