Goods Scene Troubleshooting
Ecovacs DEEBOT X11 OmniCyclone – Abnormal cleaning sink alert
The station detects an abnormal wash-sink condition involving tray installation, overflow sensing or wastewater drainage.
Issue meaning
What this issue means
The station detects an abnormal wash-sink condition involving tray installation, overflow sensing or wastewater drainage.
Start here
First checks
Confirm the mop-washing tray and overflow float/magnet are installed correctly, make sure the float moves freely, clean the dirty-water tank seal and connection, use auxiliary drain, and clean standing water/debris from the tray.
Inspection
Area to inspect
Mop-washing tray, overflow float, dirty-water tank interface and wastewater drain path.
Goods Scene guidance
What to do next
If water cannot be drained after these checks, the wastewater pump or drainage path becomes the stronger service area.
Practical guidance is kept separate from manufacturer wording.