Goods Scene Troubleshooting
Ecovacs WINBOT W3 OMNI – W3 OMNI clean/dirty water tank alert
The station can report a low or missing clean-water tank, or a dirty-water tank that is full or not installed. ECOVACS uses tank floats, latches and a bottom magnet on the clean-water tank as part of these checks.
Issue meaning
What this issue means
The station can report a low or missing clean-water tank, or a dirty-water tank that is full or not installed. ECOVACS uses tank floats, latches and a bottom magnet on the clean-water tank as part of these checks.
Start here
First checks
For low clean water, refill the tank and confirm its float moves freely. For a missing clean-water alert, inspect and clean the bottom magnet and verify it still has magnetism. For dirty-water alerts, empty the tank, confirm its float moves freely, close the lid securely and reinstall the tank.
Inspection
Area to inspect
Clean-water tank float and magnet, dirty-water tank float, lids/latches and tank seating.
Goods Scene guidance
What to do next
Resolve tank level, seating, float movement and the clean-tank magnet before diagnosing station tank sensors or the station control board.
Practical guidance is kept separate from manufacturer wording.