Goods Scene Troubleshooting
Ecovacs WINBOT W3 OMNI – W3 OMNI scrubber is stuck
The station/robot detects that the scrubber cannot move normally because debris or a foreign object is obstructing it.
Issue meaning
What this issue means
The station/robot detects that the scrubber cannot move normally because debris or a foreign object is obstructing it.
Start here
First checks
Inspect the scrubber for debris or foreign objects, gently clear any blockage with an appropriate tool, reattach WINBOT and restart the cleaning cycle.
Inspection
Area to inspect
Scrubber and surrounding moving mechanism.
Goods Scene guidance
What to do next
Clear mechanical obstruction before diagnosing the scrubber motor, drive mechanism or control electronics.
Practical guidance is kept separate from manufacturer wording.