Goods Scene Troubleshooting
Ecovacs WINBOT slips on the glass
The robot loses traction or slides on the glass. ECOVACS identifies dirty or oily drive treads, an unremoved bumper protector, an over-wet wiping pad and damp glass as common contributors.
Issue meaning
What this issue means
The robot loses traction or slides on the glass. ECOVACS identifies dirty or oily drive treads, an unremoved bumper protector, an over-wet wiping pad and damp glass as common contributors.
Start here
First checks
Clean the driving treads and remove dirt or oil. Confirm any bumper protector strip has been removed. Check whether the wiping pad is oversaturated and replace it if needed. Dry a section of damp glass before reattaching WINBOT and avoid use in very humid or rainy conditions.
Inspection
Area to inspect
Drive treads, bumper protector, wiping pad moisture and glass surface.
Goods Scene guidance
What to do next
Restore traction and correct pad/glass moisture before diagnosing drive hardware or suction-system faults.
Practical guidance is kept separate from manufacturer wording.