Goods Scene Troubleshooting
Ecovacs WINBOT reports obstruction detected or abnormal status
WINBOT has stopped after detecting an abnormal hardware or operating condition. Excessive glass tilt is one documented cause; ECOVACS states the robot is intended for glass within approximately -45° to +45° relative to the vertical plane.
Issue meaning
What this issue means
WINBOT has stopped after detecting an abnormal hardware or operating condition. Excessive glass tilt is one documented cause; ECOVACS states the robot is intended for glass within approximately -45° to +45° relative to the vertical plane.
Start here
First checks
Check the glass tilt and environment. If the robot is attached to the glass, hold the power cord securely without standing directly beneath the robot, move it to a reachable position, then hold START for at least 2 seconds to stop the fan before removal. If it is not attached, power-cycle the unit. If the alarm persists after restart, contact service.
Inspection
Area to inspect
Glass tilt, operating environment and overall hardware state.
Goods Scene guidance
What to do next
Treat a single cleared alarm as potentially temporary. Persistent alarms after correct positioning and restart require model-specific diagnosis rather than guessing a component.
Practical guidance is kept separate from manufacturer wording.