Goods Scene Troubleshooting
Ecovacs WINBOT says to avoid the window edge and reattach
The alert can occur when WINBOT is initially attached too close to the edge and cannot complete its edge-detection check normally.
Issue meaning
What this issue means
The alert can occur when WINBOT is initially attached too close to the edge and cannot complete its edge-detection check normally.
Start here
First checks
Hold the handle firmly, press and hold Start for at least about 2 seconds to stop/remove WINBOT safely, then reattach it more than approximately 10 cm from the window edge.
Inspection
Area to inspect
Initial attachment position relative to the window edge.
Goods Scene guidance
What to do next
Treat this as an attachment-position condition first rather than an edge-sensor failure.
Practical guidance is kept separate from manufacturer wording.