Goods Scene Troubleshooting
Ecovacs DEEBOT T80S OMNI – Robot cannot cross thresholds or steps
The robot cannot climb or pass a threshold that should be within its supported crossing range.
Issue meaning
What this issue means
The robot cannot climb or pass a threshold that should be within its supported crossing range.
Start here
First checks
Add a Threshold Ramp at the location in the app, power off and turn the robot over, clean the drive wheels, and remove any debris around the blue climbing claws.
Inspection
Area to inspect
Threshold map setting, drive wheels and climbing claws.
Goods Scene guidance
What to do next
If the map ramp is configured and climbing parts are clean but crossing performance is poor, inspect wheel traction and climbing-mechanism movement.
Practical guidance is kept separate from manufacturer wording.