Goods Scene Troubleshooting
Ecovacs DEEBOT T20 OMNI – Auto-emptying fails or dust bag is not detected / falsely reported full
The station does not collect dust, does not detect the dust bag, or continues to report the bag as full after replacement.
Issue meaning
What this issue means
The station does not collect dust, does not detect the dust bag, or continues to report the bag as full after replacement.
Start here
First checks
Confirm the dust bag is installed correctly and the dust collection cabin is fully closed. Make sure the robot is correctly docked. If the bag is not detected, remove and reinstall it. For a false full-bag alert after replacement, restart the robot and station, update robot firmware, confirm the robot is charging, and reinstall the bag.
Inspection
Area to inspect
Dust bag, dust collection cabin, robot docking state, firmware and bag-detection path.
Goods Scene guidance
What to do next
Rule out bag seating, cabin closure and docking before diagnosing the station's dust-bag sensor, auto-empty air path or suction hardware.
Practical guidance is kept separate from manufacturer wording.