Goods Scene Troubleshooting
Dreame X40 Ultra – Automatic detergent distribution does not work
The base does not appear to add cleaning detergent automatically during mop-pad washing.
Issue meaning
What this issue means
The base does not appear to add cleaning detergent automatically during mop-pad washing.
Start here
First checks
Confirm Auto-Add Detergent is enabled, wash the mop pads and check the dirty-water tank for foam. Remove and shake the detergent compartment; if detergent exits at the marked outlet, the compartment is dispensing.
Inspection
Area to inspect
App auto-detergent setting, detergent compartment and detergent outlet.
Goods Scene guidance
What to do next
Verify the feature is enabled and test the detergent compartment before diagnosing the base dosing pump or internal detergent path.
Practical guidance is kept separate from manufacturer wording.