Goods Scene Troubleshooting
Dreame L10s Ultra – Robot does not charge correctly on the base station
The robot does not begin charging normally or does not maintain proper charging contact with the base station.
Issue meaning
What this issue means
The robot does not begin charging normally or does not maintain proper charging contact with the base station.
Start here
First checks
Confirm that the base station is powered, the power cable is connected securely at both ends, and the rear power switch is on. Power off the robot, clean the charging contacts on both the robot and base station, then place the robot back so the contacts align correctly and retry.
Inspection
Area to inspect
Base-station power cable and switch, robot charging contacts, base-station charging contacts and contact alignment.
Goods Scene guidance
What to do next
Rule out the external power path and contact/alignment problems before diagnosing the robot battery, base-station power supply or main electronics.
Practical guidance is kept separate from manufacturer wording.