Goods Scene Troubleshooting
Dreame robotic mowers – LiDAR surface is scratched
Minor scratches on a Dreame robotic mower's LiDAR surface generally do not affect positioning or normal operation.
Issue meaning
What this issue means
Minor scratches on a Dreame robotic mower's LiDAR surface generally do not affect positioning or normal operation.
Start here
First checks
Check whether the mower still positions and navigates normally. Be concerned if the mower shows inaccurate positioning, frequently goes outside mapped boundaries, or develops abnormal navigation behavior.
Inspection
Area to inspect
LiDAR outer surface and any related positioning, boundary or navigation symptoms.
Goods Scene guidance
What to do next
A visible scratch by itself is not enough to diagnose a failed LiDAR. If positioning or navigation problems appear together with the damage, further inspection by service support is appropriate.
Practical guidance is kept separate from manufacturer wording.