Goods Scene Troubleshooting
Dreame L10s Ultra – Clean water shortage or clean-water tank not installed
The base station reports insufficient clean water or cannot correctly detect the installed clean-water tank.
Issue meaning
What this issue means
The base station reports insufficient clean water or cannot correctly detect the installed clean-water tank.
Start here
First checks
Confirm that the clean-water tank is correctly installed and contains enough water. Inspect the float and float magnet at the bottom of the tank, fill the tank, run mop-pad cleaning in the app, and firmly reinstall the tank. If the prompt persists, unplug the base station for about one minute, reconnect it and retry.
Inspection
Area to inspect
Clean-water tank seating, water level, float and float magnet, and the tank-to-base interface.
Goods Scene guidance
What to do next
Do not assume a pump or control-board failure until tank detection, float/magnet condition, water level and the base-station power cycle have been checked.
Practical guidance is kept separate from manufacturer wording.