Goods Scene Troubleshooting
Dreame H12 Pro – Used-water tank is missing or full
The H12 Pro detects that the used-water tank is not installed or has reached its full condition.
Issue meaning
What this issue means
The H12 Pro detects that the used-water tank is not installed or has reached its full condition.
Start here
First checks
If the tank is absent, install it correctly. If it is full, empty it and reinstall it before retrying.
Inspection
Area to inspect
Used-water tank fill level and installation.
Goods Scene guidance
What to do next
Correct the tank condition first before suspecting a level or presence sensor fault.
Practical guidance is kept separate from manufacturer wording.