Goods Scene Troubleshooting

Dreame H12 Pro – Overtemperature protection — H7

Dreame identifies H7 on H12 Pro as overtemperature protection.

H7Dreame Verified for H12 ProBattery & TemperatureWet-Dry Floor Washers

Issue meaning

What this issue means

Dreame identifies H7 on H12 Pro as overtemperature protection.

Start here

First checks

Stop using the appliance and let it cool down. Retry only after the temperature has returned to normal.

Inspection

Area to inspect

Battery temperature and battery pack.

Goods Scene guidance

What to do next

If H7 persists or repeatedly returns after normal cooling, Dreame indicates that battery-pack replacement may be required after diagnosis.

Practical guidance is kept separate from manufacturer wording.