Goods Scene Troubleshooting

Dreame H12 Dual – Suction power is weak

Pickup performance is weaker than normal.

Dreame Verified for H12 DualAirflow & SuctionWet-Dry Floor Washers

Issue meaning

What this issue means

Pickup performance is weaker than normal.

Start here

First checks

Make sure the filter is clean and completely dry, the dirt container is empty, the roller, roller cover and filter are installed correctly, hair and debris are removed from the roller and floor-brush outlet, and the air ducts and tank pipe are free of foreign objects.

Inspection

Area to inspect

Filter, dirt container, roller and cover, floor-brush outlet, air ducts and tank pipe.

Goods Scene guidance

What to do next

Rule out wet filters, installation errors and airflow restrictions before considering motor or fan failure.

Practical guidance is kept separate from manufacturer wording.