Goods Scene Troubleshooting
Dreame H12 Dual – Clean-water tank leaks
Water is leaking from or around the clean-water tank.
Issue meaning
What this issue means
Water is leaking from or around the clean-water tank.
Start here
First checks
Remove and dry the tank exterior, then check whether it leaks while removed. If it does, inspect the tank connection and consider tank replacement. If it does not, reinstall it correctly. Also check that the spring mechanism at the tank outlet resets properly.
Inspection
Area to inspect
Clean-water tank body, connection, installation and outlet spring.
Goods Scene guidance
What to do next
A tank that leaks while removed points more strongly to the tank itself; a leak only when installed should prompt seating and outlet-spring checks before replacing internal water components.
Practical guidance is kept separate from manufacturer wording.