Goods Scene Troubleshooting

Dreame H11 – Roller brush is not installed

The appliance does not detect a correctly installed roller brush.

Dreame Verified for H11, H11 MaxBrush & RollerWet-Dry Floor Washers

Issue meaning

What this issue means

The appliance does not detect a correctly installed roller brush.

Start here

First checks

Install the roller brush correctly and confirm that it is seated before restarting.

Inspection

Area to inspect

Roller brush installation and seating.

Goods Scene guidance

What to do next

Confirm the roller is physically present and correctly seated before treating the alert as a detection or electronics fault.

Practical guidance is kept separate from manufacturer wording.