Goods Scene Troubleshooting

Dreame A3 AWD Pro repeatedly reports “Machine Lifted”

Uneven ground can trigger lift detection; abnormal vertical movement of the front caster/universal wheel can indicate a hardware issue in the lift-detection mechanism.

Dreame Verified for A3 AWD Pro and other current Dreame robotic mowers using this lift-detection designLift Detection & Front CasterRobotic Lawn Mowers

Issue meaning

What this issue means

Uneven ground can trigger lift detection; abnormal vertical movement of the front caster/universal wheel can indicate a hardware issue in the lift-detection mechanism.

Start here

First checks

Inspect the terrain where the alert occurs and check whether the front caster wheel moves up and down freely without lifting or moving the whole mower. If caster movement is normal, uneven terrain or bumps are the likely first condition to correct. If movement is abnormal and the alert persists, contact service.

Inspection

Area to inspect

Terrain, front caster/universal wheel vertical movement and lift-detection mechanism.

Goods Scene guidance

What to do next

Distinguish terrain-triggered lift detection from abnormal caster movement before replacing a caster or lift-sensor component.

Practical guidance is kept separate from manufacturer wording.