Goods Scene Troubleshooting

Dreame A2 will not turn on

The mower remains unresponsive because the battery may be depleted or the control state may require a soft reset.

Dreame Verified for A2Power & BatteryRobotic Lawn Mowers

Issue meaning

What this issue means

The mower remains unresponsive because the battery may be depleted or the control state may require a soft reset.

Start here

First checks

Press and hold Power for about 2 seconds. If the mower has insufficient charge, place it on the charging dock. If it remains unresponsive, hold Start and Back together for about 3 seconds to perform Dreame's soft reset; the PIN and consumables data are preserved, although other settings may be cleared.

Inspection

Area to inspect

Power-button response, battery charge and control state.

Goods Scene guidance

What to do next

Rule out low battery and complete the documented soft reset before diagnosing the battery, control panel or main electronics.

Practical guidance is kept separate from manufacturer wording.