Goods Scene Troubleshooting
Dreame A1 Pro Bluetooth disconnects or will not reconnect reliably
Bluetooth can disconnect in manual/remote-control use when the phone is too far from the mower; the app also intentionally reconnects Bluetooth when re-entering the device page and may need a short time.
Issue meaning
What this issue means
Bluetooth can disconnect in manual/remote-control use when the phone is too far from the mower; the app also intentionally reconnects Bluetooth when re-entering the device page and may need a short time.
Start here
First checks
Keep phone Bluetooth enabled and stay close to the mower. During remote control, follow the mower and keep the phone within about 5 m. Avoid blocking the phone antenna with your hand. If the device page does not reconnect automatically, wait briefly and then tap the Bluetooth icon manually.
Inspection
Area to inspect
Phone Bluetooth state, distance to mower and app reconnection state.
Goods Scene guidance
What to do next
Rule out range, phone antenna blocking and the app's normal reconnection delay before diagnosing the mower Bluetooth module.
Practical guidance is kept separate from manufacturer wording.