Goods Scene Troubleshooting
Dreame A1 Pro / A2 fails network setup
A1 Pro and A2 support 2.4 GHz Wi‑Fi or combined 2.4/5 GHz networks; network setup can fail because of router security, password formatting or an existing account binding.
Issue meaning
What this issue means
A1 Pro and A2 support 2.4 GHz Wi‑Fi or combined 2.4/5 GHz networks; network setup can fail because of router security, password formatting or an existing account binding.
Start here
First checks
Use a supported 2.4 GHz or combined 2.4/5 GHz network. Temporarily disable firewall or other router security features if needed. If the Wi‑Fi password contains punctuation or complex mixed case, try a simpler password. Confirm the mower is not already bound to another account; remove the previous device binding before setting it up on a different account.
Inspection
Area to inspect
Wi‑Fi band, router security, password format and account binding.
Goods Scene guidance
What to do next
Rule out network configuration and existing-account binding before diagnosing the mower wireless module or main control board.
Practical guidance is kept separate from manufacturer wording.