Goods Scene Troubleshooting
Dreame A1 does not turn on
The A1 does not respond to the normal power-on command.
Issue meaning
What this issue means
The A1 does not respond to the normal power-on command.
Start here
First checks
Press and hold the Power button for 2 seconds. If the mower may be discharged, dock it with the charging station and allow it to charge. If it is still unresponsive, press and hold Start + Back for 3 seconds to reset the robot; Dreame notes that the PIN code and consumable timing are retained, while other information may be cleared.
Inspection
Area to inspect
Power state, charging station connection, mower controls and reset response.
Goods Scene guidance
What to do next
Confirm that the mower has charge before treating the symptom as an internal power fault. Use the documented reset only after the normal power-on and charging checks. If it still does not respond, further service inspection is appropriate.
Practical guidance is kept separate from manufacturer wording.