Goods Scene Troubleshooting
Dreame A1 firmware update is very slow or fails
A1 firmware upgrades require Wi‑Fi and may become extremely slow or fail when coverage is poor or the mower is not connected to a supported network.
Issue meaning
What this issue means
A1 firmware upgrades require Wi‑Fi and may become extremely slow or fail when coverage is poor or the mower is not connected to a supported network.
Start here
First checks
Move A1 to a location with strong Wi‑Fi coverage and retry. A1 supports 2.4 GHz or combined 2.4/5 GHz networks. If using a different router from the original setup, add that Wi‑Fi network in the app's network management. If it still cannot connect, Dreame suggests deleting the mower from the device page and setting it up again.
Inspection
Area to inspect
Wi‑Fi signal strength, supported network band and app network configuration.
Goods Scene guidance
What to do next
Rule out network coverage and configuration before treating an update failure as a mower hardware fault.
Practical guidance is kept separate from manufacturer wording.